Privacy Policies
1. Data controller
Personal data collected on the biossent.com website is processed by:
Data controller:
BIOSSENT
SAS, simplified joint stock company
140 RUE DE LA BONNE CHAUFFE, 16130 ANGEAC-CHAMPAGNE
GDPR contact email: contact@biossent.com
2. Personal data collected
The biossent.com website only collects personal data when users voluntarily provide it.
Data may be collected via:
- contact forms;
- trial kit requests;
- newsletter subscriptions;
- email or telephone exchanges initiated from the website.
Types of data collected
Depending on the case:
- First and last name
- Email address
- Phone number
- Company name
- Postal address
- Free message
No sensitive data is collected (ethnic origin, political opinions, health data, etc.).
3. Purposes of processing
Personal data is collected exclusively for the following purposes:
- responding to requests sent via forms;
- following up on professional exchanges;
- providing the information or services requested;
- improving the quality of service and responses provided.
The data is not sold, rented, or transferred to third parties for commercial purposes.
4. Legal basis for processing
The processing carried out is based on:
- the user’s consent (contact form);
- the company’s legitimate interest in responding to professional requests.
5. Data retention period
Personal data is retained:
- for the period necessary to process the request;
- then archived for a maximum period of 3 years from the last contact, unless otherwise required by law.
6. Recipients of the data
The data is accessible only:
- to the manager of the biossent.com website;
- to technical service providers strictly necessary for the operation of the website (hosting provider, maintenance provider), subject to a confidentiality obligation.
No data transfer outside the European Union is carried out without appropriate safeguards.
7. Data security
The publisher implements reasonable technical and organizational measures to protect personal data against:
- loss;
- alteration;
- unauthorized access;
- disclosure.
However, no data transmission system over the Internet is completely secure.
8. User rights
In accordance with the GDPR, you have the following rights:
- Right of access to your data
- Right of rectification
- Right to erasure
- Right to restriction of processing
- Right to object
- Right to data portability
To exercise your rights, you can contact: stephanie.loir@biossent.com
You may also lodge a complaint with the CNIL: www.cnil.fr
9. Cookies and trackers
The biossent.com website uses cookies that are necessary for its proper functioning and, where applicable, audience measurement cookies.
Cookies are managed using a tool that complies with the GDPR (e.g., Complianz).
When you first visit the site, a banner allows you to:
- accept cookies;
- refuse cookies;
- customize your preferences.
For more information, please see the dedicated Cookie Policy.
10. Links to third-party websites
The biossent.com website may contain links to external websites.
The publisher is not responsible for the privacy practices or content of these third-party websites.
11. Changes to the Privacy Policy
This privacy policy may be amended at any time to comply with legal, regulatory, or technical developments.
The date of the last update shall prevail.
Last update: January 2026
12. Applicable law
This privacy policy is governed by French law.
Any dispute relating to the processing of personal data will be submitted to the competent courts.